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Studio Policies

Studio Policies

*COVID-19 policies*



Please note that you CANNOT share accounts with another student, nor can you make reservations for someone else using your account. Every student must have their own unique MindBody account. Your name should match the name on the photo ID you bring to your first class.


Attire for Class


  • Form-fitting shorts are required to ensure proper skin-to-pole contact (and a tank top/sports bra, as applicable).

  • No jewelry is permitted (rings, bracelets, and/or watches) as it will damage the poles and potentially cause injuries.

  • Heels are not needed for regular pole fitness classes and street shoes are never permitted in the studios (please remove before entering).

  • Avoid wearing moisturizers, particularly oil-based ones, as they make the pole slippery and interfere with your grip.

Bendy & Flexy:

  • Yoga attire/athletic clothing that will not restrict movement. Any other necessary equipment (mats, blocks, etc.) will be provided.

Exotic/Twerk/Low Flow

  • Heels, legwarmers/socks, and kneepads are strongly recommended.

Late Arrivals/Cancellations 

Group Classes
Please show up 10-15 minutes before class. There is a 5 minute grace period, but you must make the warm-up in order to participate in any of the pole classes. This is for your own safety and there are no exceptions.

You may cancel 24 hours or more in advance with no penalties. If under 24 hours, you will lose the class unless a $15 fee is paid to reschedule. This must be paid before you can rebook.

Private Sessions (1 on 1) and Workshops

You may cancel 48 hours or more in advance with no penalties. After 48 hours, you will lose the session unless a $25 (1 hour) or $50 (2 or more hours) fee is paid to reschedule. This must be paid before you can rebook.


Group Privates and Pole Parties

You may cancel or reschedule 72 hours or more in advance with no penalties. If under 72 hours, you will be subject to a $50 rescheduling fee which must be paid before you can rebook.


Expired Packages

You can reactivate your classes for $10 per class. When reactivating 4 or more classes, the fee will be a flat $40. Please contact us directly if you need to exercise this option. Classes can be reactivated for up to one year after the date of expiration.

Filming During Class

We encourage you to film instructor demonstrations and your own training - these videos are invaluable as references. Asking a classmate to record for you is also a great icebreaker! Tag us @foxyfitnessandpole so we can follow your progress.


*We make every effort to create a safe space for everyone - please be considerate of other students (especially if they will be in-frame) and ask before filming.



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